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Frequently Asked Questions
Pre-Purchase Questions:
What are the requirements to use a website kit?
You will need to have a hosting plan, domain name, the Divi Theme & an effortless website kit of your choice. You can learn more about the requirements, here.
Which hosting company should I choose?
Every business is unique – and will require a different level of hosting. We have a great article about Choosing Your Hosting Provider & Domain Registrar – give it a read!
Which website kit is right for my business?
This is such a great question – because we create each effortless website kit with a particular person + industry in mind. Be sure to read the collection page descriptions for each website kit, and if you still can’t choose pop into the community and tell us a little about your business. Someone on our team or another website kit user is sure to have good insight!
What happens after I make my purchase?
As soon as you purchase a website kit or add-on you will have access to the kit zip file as well as the “Welcome!” guide with step-by-step instructions for getting started. These files will always be accessible from within your account.
Is this only for WordPress?
I don't know how to code. Can I use this?
What is your refund policy?
Do you offer any support?
We do, in fact! Besides the epic documentation hub where you can find all the steps to set up your website kit and frequently asked questions, our support team is ready in our inbox ready to help you out.
We also have a free Facebook group where you can ask all of your questions!
Still Stuck?
No worries – we got you. Submit a support ticket!
