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Frequently Asked Questions

Pre-Purchase Questions:

What are the requirements to use a website kit?

You will need to have a hosting plan, domain name, the Divi Theme & an effortless website kit of your choice. You can learn more about the requirements, here.

Do you offer a setup service?

We sure do! You can learn more about our done for you tech wizard setup service by clicking here. 

Which hosting company should I choose?

Every business is unique – and will require a different level of hosting. We have a great article about Choosing Your Hosting Provider & Domain Registrar – give it a read!

Which website kit is right for my business?

This is such a great question – because we create each effortless website kit with a particular person + industry in mind. Be sure to read the collection page descriptions for each website kit, and if you still can’t choose pop into the community and tell us a little about your business. Someone on our team or another website kit user is sure to have good insight!

What happens after I make my purchase?

As soon as you purchase a website kit or add-on you will have access to the kit zip file as well as the “Welcome!” guide with step-by-step instructions for getting started. These files will always be accessible from within your account.

Is this only for WordPress?

Yes, the effortless website kits only work with a self-hosted WordPress website.

I don't know how to code. Can I use this?

YES! These website kits are built for the techy and non-techy alike. No coding is required to get these babies up and running.

What is your refund policy?

Due to the digital nature of the product, we do not offer refunds. However, if you have a specific issue please feel free to contact us at hello@samanthamunoz.com and we will help you out! 🙂

Do you offer any support?

We do, in fact! Besides the epic documentation hub where you can find all the steps to set up your website kit and frequently asked questions, our support team is ready in our inbox ready to help you out.

We also have a free Facebook group where you can ask all of your questions!

Still Stuck?

No worries – we got you. Submit a support ticket!

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